Return and refund policy
We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.
Eligibility for Returns
To be eligible, items must be:
Unworn and unused
In original condition, with tags attached
In original packaging
Accompanied by proof of purchase
To start a return, please contact us at youngg3n@hotmail.com. Returns sent without prior approval will not be accepted. If your return is approved, we will provide return instructions and a shipping label.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately at youngg3n@hotmail.com so we can resolve the issue.
Non-Returnable Items
Some items cannot be returned, including:
Sale items
Gift cards
Custom or made-to-order items
Hazardous or flammable materials
If you’re unsure whether your item is eligible, please contact us before requesting a return.
Exchanges
The quickest way to exchange an item is to return the original item and place a new order once your return is approved.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. Approved refunds will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the refund.
If more than 15 business days have passed since your refund was approved, contact us at youngg3n@hotmail.com.